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The system is offline: Home Affairs offices lost 36 000 hours of work in first half of 2023

William Brederode

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Home Affairs branches were non-operational for more than 36 000 hours in the first half of 2023.

Home Affairs branches were non-operational for more than 36 000 hours in the first half of 2023.

Gallo Images/ER Lombard

Offline systems are bringing the Department of Home Affairs to its knees as offices across the country lost more than 36 000 hours of work in the first half of 2023, primarily due to system downtime.

Home Affairs Minister Aaron Motsoaledi revealed this in his response to two sets of parliamentary questions from the DA's home affairs spokesperson, Adrian Roos.

He said his department's offices were not operational for a collective 36 772 hours from January to May this year.

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